Assessment scenarios
Eight role-based tasks set in the business. Each one tells you who you are, what has happened, what to produce and which documents and systems to use.
- Sign in as the role
Use the Sign in button in the header and pick the person the scenario names. - Read the brief and open the inbox
The work request in your inbox links to the scenario and to the documents you need. - Do the tasks in the systems
Tick each task as you go. Your records and notes stay in this browser. - Print the evidence summary
Hand it to your assessor with the deliverables listed in the scenario.
Carry out a 60,000 kilometre logbook service
You are a second-year apprentice technician in the service workshop.
8 tasks · 5 units
Open scenarioDiagnose and repair a soft brake pedal and grinding noise
You are a light vehicle technician in the service workshop.
8 tasks · 4 units
Open scenarioDepower a hybrid vehicle and test high-voltage battery health
You are a technician completing your high-voltage authorisation in the hybrid and electric vehicle bay.
8 tasks · 4 units
Open scenarioInvestigate and resolve an invoice complaint
You are a service advisor in Service Reception and Customer Care.
7 tasks · 4 units
Open scenarioComplete a cycle count and manage back orders
You are a parts interpreter in the Parts and Accessories department.
7 tasks · 4 units
Open scenarioAppraise and price a used vehicle for purchase
You are a used vehicle sales consultant in Vehicle Sales.
8 tasks · 4 units
Open scenarioInvestigate a tyre changer near miss and run a toolbox talk
You are the acting WHS and Quality Coordinator.
8 tasks · 4 units
Open scenarioReconcile warranty claims and prepare the fleet invoice pack
You are an administration officer in Administration and Finance.
7 tasks · 4 units
Open scenario