Simulated workplaceCAQA Torque Automotive is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
AURCAQA TorqueSimulated workplace
Simulated workplace
Simulated Business Resources

For trainers and assessors

How to use CAQA Torque Automotive with your students, what is included, and the mapping to the Automotive Retail, Service and Repair Training Package.

AUR release 9.0Mining and Automotive Skills Alliance
What is included

One simulated business, ready for assessment

A complete fictional employer

Public site and staff intranet for one business in the industry, with its history, services, values, locations, six departments and ten named roles. Everything is fictional and labelled as such on every page.

14 controlled documents

Policies, procedures, forms, templates, a register and a plan written in controlled-document style with document codes, owners, versions and review dates. Forms and templates are fillable on screen and print to PDF.

5 working systems

Record-keeping apps with realistic seed data: table, card and board views, add, edit, delete, search, filter, CSV export and a one-click reset. Records are stored in the student's browser, so every student starts from the same seed data.

Inbox, notices and calendar

Eight work requests from managers and colleagues that point the student at scenarios, documents and systems, a notice board, and a business calendar the student can add to.

8 assessment scenarios

Role-based workplace tasks at Entry, Intermediate and Advanced level, each with context, brief, task checklist, deliverables, linked documents and systems, assessor notes and a printable evidence summary.

Mapping to current units

Every scenario is mapped to current units of competency and qualifications on training.gov.au for this training package, so trainers can align tasks to their own assessment tools.

How to use it

A typical delivery pattern

  1. Orient the class. Walk students through the home page, the departments and the people so the business feels real before any task begins. Ask them to read About this simulation.
  2. Assign roles. Students sign in as the role a scenario names (or one you choose). The choice is stored only in their browser and shapes the greeting, inbox and evidence summary.
  3. Issue the work request. The inbox message for a scenario reads like a real instruction from a manager. Students open it, follow the link to the scenario and read the brief.
  4. Work in the systems and documents. Tasks tell students which policy to apply, which form to complete and which system record to create or update. Forms print to PDF; systems export CSV.
  5. Collect evidence. The scenario page ticks off tasks and prints an evidence summary listing every record the student created or changed, their notes and the units mapped. Combine it with your own observation checklist and questions.
  6. Reset between cohorts. Each browser starts from the same seed data. A reset on the About this simulation page clears everything a student did on that device.
Unit mapping

Scenarios mapped to current units

Codes and titles were taken from training.gov.au on 10 September 2026 (Automotive Retail, Service and Repair Training Package, release 9.0, developed by Mining and Automotive Skills Alliance). Mapping shows which units a scenario gives evidence towards; it is not a substitute for your own assessment mapping.

ScenarioLevelUnits of competencyQualifications
Carry out a 60,000 kilometre logbook service
Service Workshop
EntryAURTTA127 Carry out basic vehicle servicing operations
AURASA102 Follow safe working practices in an automotive workplace
AURTTK102 Use and maintain tools and equipment in an automotive workplace
AURAEA002 Follow environmental and sustainability best practice in an automotive workplace
AURAFA108 Interpret and apply automotive repair instructions
AUR20520 Certificate II in Automotive Servicing Technology
AUR30620 Certificate III in Light Vehicle Mechanical Technology
Diagnose and repair a soft brake pedal and grinding noise
Service Workshop
IntermediateAURLTB103 Diagnose and repair light vehicle hydraulic braking systems
AURTTA017 Carry out vehicle safety inspections
AURATA005 Estimate and quote automotive mechanical and electrical repairs
AURAFA108 Interpret and apply automotive repair instructions
AUR30620 Certificate III in Light Vehicle Mechanical Technology
Depower a hybrid vehicle and test high-voltage battery health
Service Workshop
AdvancedAURETH011 Depower and reinitialise hybrid electric vehicles
AURETH102 Inspect and maintain battery electric vehicles
AURASA102 Follow safe working practices in an automotive workplace
AURETR125 Test, charge and replace batteries and jump-start vehicles
AUR32721 Certificate III in Automotive Electric Vehicle Technology
AUR40626 Certificate IV in Automotive Electrical Technology
Investigate and resolve an invoice complaint
Service Reception and Customer Care
IntermediateAURSAA001 Process customer complaints in an automotive workplace
AURACA101 Respond to customer needs and enquiries in an automotive workplace
AURAFA103 Communicate effectively in an automotive workplace
AURSLA001 Comply with legal requirements when selling automotive products and services
AUR30126 Certificate III in Automotive Administration
AUR20126 Certificate II in Automotive Administration
Complete a cycle count and manage back orders
Parts and Accessories
IntermediateAURSCA101 Select and supply automotive parts and products
AURAFA001 Use numbers in an automotive workplace
AURAAA001 Work in an automotive administration role
AURAFA002 Read and respond to automotive workplace information
AUR31026 Certificate III in Automotive Sales
AUR21126 Certificate II in Automotive Sales
Appraise and price a used vehicle for purchase
Vehicle Sales
AdvancedAURSCA010 Appraise and purchase used motor vehicles for sale
AURSLA001 Comply with legal requirements when selling automotive products and services
AURSCA105 Sell automotive products and services
AURVTA001 Prepare vehicles for customer use
AUR31026 Certificate III in Automotive Sales
AUR40116 Certificate IV in Automotive Management
Investigate a tyre changer near miss and run a toolbox talk
Safety, Quality and Compliance
AdvancedAURASA001 Apply automotive workplace safety fundamentals
AURAQA003 Maintain quality processes in an automotive workplace
AURAMA006 Contribute to planning and implementing business improvement in an automotive workplace
AURAMA003 Conduct information sessions in an automotive workplace
AUR40116 Certificate IV in Automotive Management
AUR50126 Diploma of Automotive Management
Reconcile warranty claims and prepare the fleet invoice pack
Administration and Finance
IntermediateAURAAA001 Work in an automotive administration role
AURAFA002 Read and respond to automotive workplace information
AURAMA102 Communicate business information in an automotive workplace
AURAAA002 Determine retail rates for automotive products and services
AUR30126 Certificate III in Automotive Administration
Qualifications

All 46 current qualifications in AUR

The business is written to suit the featured qualifications; the rest can be supported by adding scenarios, which CAQA can do on request.

CodeTitleLevelStatus here
AUR10120Certificate I in Automotive Vocational PreparationCertificate IAdaptable
AUR20126Certificate II in Automotive AdministrationCertificate IIFeatured here
AUR20220Certificate II in Automotive Air Conditioning TechnologyCertificate IIAdaptable
AUR20320Certificate II in Bicycle Mechanical TechnologyCertificate IIAdaptable
AUR20520Certificate II in Automotive Servicing TechnologyCertificate IIFeatured here
AUR20720Certificate II in Automotive Vocational PreparationCertificate IIAdaptable
AUR20820Certificate II in Outdoor Power Equipment TechnologyCertificate IIAdaptable
AUR20920Certificate II in Automotive Body Repair TechnologyCertificate IIAdaptable
AUR21020Certificate II in Motor Sport TechnologyCertificate IIAdaptable
AUR21126Certificate II in Automotive SalesCertificate IIFeatured here
AUR21220Certificate II in Automotive Underbody TechnologyCertificate IIAdaptable
AUR21520Certificate II in Automotive Cylinder Head ReconditioningCertificate IIAdaptable
AUR21820Certificate II in Automotive Steering and Suspension System TechnologyCertificate IIAdaptable
AUR21926Certificate II in Automotive Tyre Servicing TechnologyCertificate IIAdaptable
AUR22021Certificate II in Automotive Accessory FittingCertificate IIAdaptable
AUR30126Certificate III in Automotive AdministrationCertificate IIIFeatured here
AUR30220Certificate III in Bicycle Workshop OperationsCertificate IIIAdaptable
AUR30320Certificate III in Automotive Electrical TechnologyCertificate IIIFeatured here
AUR30420Certificate III in Agricultural Mechanical TechnologyCertificate IIIAdaptable
AUR30520Certificate III in Marine Mechanical TechnologyCertificate IIIAdaptable
AUR30620Certificate III in Light Vehicle Mechanical TechnologyCertificate IIIFeatured here
AUR30720Certificate III in Outdoor Power Equipment TechnologyCertificate IIIAdaptable
AUR30820Certificate III in Motorcycle Mechanical TechnologyCertificate IIIAdaptable
AUR30920Certificate III in Motor Sport TechnologyCertificate IIIAdaptable
AUR31026Certificate III in Automotive SalesCertificate IIIFeatured here
AUR31120Certificate III in Heavy Commercial Vehicle Mechanical TechnologyCertificate IIIAdaptable
AUR31220Certificate III in Mobile Plant TechnologyCertificate IIIAdaptable
AUR31326Certificate III in Automotive Engine ReconditioningCertificate IIIAdaptable
AUR31420Certificate III in Automotive Diesel Fuel TechnologyCertificate IIIAdaptable
AUR31520Certificate III in Automotive Diesel Engine TechnologyCertificate IIIAdaptable
AUR31820Certificate III in Heavy Commercial Trailer TechnologyCertificate IIIAdaptable
AUR32126Certificate III in Automotive Body Repair TechnologyCertificate IIIAdaptable
AUR32220Certificate III in Automotive Glazing TechnologyCertificate IIIAdaptable
AUR32320Certificate III in Automotive and Marine Trimming TechnologyCertificate IIIAdaptable
AUR32420Certificate III in Automotive Refinishing TechnologyCertificate IIIAdaptable
AUR32526Certificate III in Automotive Underbody TechnologyCertificate IIIAdaptable
AUR32721Certificate III in Automotive Electric Vehicle TechnologyCertificate IIIFeatured here
AUR40116Certificate IV in Automotive ManagementCertificate IVFeatured here
AUR40226Certificate IV in Automotive Mechanical DiagnosisCertificate IVFeatured here
AUR40320Certificate IV in Motor Sport TechnologyCertificate IVAdaptable
AUR40520Certificate IV in Vehicle Loss AssessingCertificate IVAdaptable
AUR40626Certificate IV in Automotive Electrical TechnologyCertificate IVFeatured here
AUR40720Certificate IV in Automotive Body Repair TechnologyCertificate IVAdaptable
AUR40820Certificate IV in Automotive Mechanical OverhaulingCertificate IVAdaptable
AUR50126Diploma of Automotive ManagementDiplomaFeatured here
AUR50216Diploma of Automotive TechnologyDiplomaAdaptable
Delivery format

Delivery and LMS compatibility

Hosted web application

Runs in any modern browser on desktop, tablet or phone. No installation, no plug-ins, no student accounts. Each package has its own address, for example bsb.caqa.com.

LMS ready

Link to the whole site, a scenario or a single document from Moodle, Canvas, aXcelerate, Cloud Assess, Blackboard or any LMS that can open a web link. A SCORM wrapper that launches the site and records completion can be supplied on request.

Privacy by design

Student entries stay in the student's browser (local storage). Nothing is sent to CAQA or to any server, so no personal information is collected and no accounts are needed. Students print or export their evidence for submission.

Accessibility and motion

Keyboard navigable, screen-reader labels on controls, reduced-motion support and a visible Motion toggle on every page.

Licensing

Licensing and usage

RTO licence

Licensed to the RTO under the CAQA Resources licence agreement for use with its enrolled students and staff across all its campuses and delivery modes. Contact CAQA for pricing and reseller terms.

Intellectual property

All content, fictional entities, documents and software remain the intellectual property of CAQA. The RTO may print and adapt documents for its own delivery within the licence.

Customisation

Branding and customisation

Branding

A private copy with the RTO's own business name, colours and logo can be produced on its own address.

Content

Extra documents, scenarios, systems and staff roles can be added, and existing ones adjusted to match the RTO's assessment tools, industry partners or state requirements.

Integration

Deep links per scenario and per document, optional SCORM launch package, and evidence summaries in a format that suits the RTO's assessment records.

FAQ

Questions trainers ask

How do trainers use the Torque site with a class?

Assign a scenario to each student, point them to the inbox message that introduces it, and have them work through the tasks using the document library and the record systems. The scenario page lists the documents, systems and units so you can map it to your assessment tool.

How do students sign in?

Students use the simulated login on the site with the class code your RTO was issued. Each student gets a separate workspace so their records do not overwrite another student's work.

Where are the records students create kept?

Records created in the Repair Orders, Incident and Hazard Register, Parts and Stock, Vehicle Stock Register and Customer Feedback systems are stored in the student's workspace in the browser and can be exported as a file for submission with the assessment.

Can we reset the systems back to the starting data?

Yes. Each system has a reset control that restores the eight seed records. Resetting affects only the current student's workspace and does not change other students' records.

Can we customise the business for our own context?

The content file for the site is structured so an RTO can adjust department names, documents, seed records and scenarios. Contact CAQA if you need a tailored version, for example a heavy vehicle or motorcycle workshop variant.

Are the qualification and unit codes current?

Codes and titles are copied from training.gov.au at the time of publication and are checked at each update. Always confirm the current release of a unit against training.gov.au before you finalise an assessment tool.

Talk to CAQA

Pricing, reseller terms, matched assessment kits and private branded copies: info@caqa.com.au or 1800 266 160. Browse the full catalogue at caqaresources.com.au.