For trainers and assessors
How to use CAQA Torque Automotive with your students, what is included, and the mapping to the Automotive Retail, Service and Repair Training Package.
One simulated business, ready for assessment
A complete fictional employer
Public site and staff intranet for one business in the industry, with its history, services, values, locations, six departments and ten named roles. Everything is fictional and labelled as such on every page.
14 controlled documents
Policies, procedures, forms, templates, a register and a plan written in controlled-document style with document codes, owners, versions and review dates. Forms and templates are fillable on screen and print to PDF.
5 working systems
Record-keeping apps with realistic seed data: table, card and board views, add, edit, delete, search, filter, CSV export and a one-click reset. Records are stored in the student's browser, so every student starts from the same seed data.
Inbox, notices and calendar
Eight work requests from managers and colleagues that point the student at scenarios, documents and systems, a notice board, and a business calendar the student can add to.
8 assessment scenarios
Role-based workplace tasks at Entry, Intermediate and Advanced level, each with context, brief, task checklist, deliverables, linked documents and systems, assessor notes and a printable evidence summary.
Mapping to current units
Every scenario is mapped to current units of competency and qualifications on training.gov.au for this training package, so trainers can align tasks to their own assessment tools.
A typical delivery pattern
- Orient the class. Walk students through the home page, the departments and the people so the business feels real before any task begins. Ask them to read About this simulation.
- Assign roles. Students sign in as the role a scenario names (or one you choose). The choice is stored only in their browser and shapes the greeting, inbox and evidence summary.
- Issue the work request. The inbox message for a scenario reads like a real instruction from a manager. Students open it, follow the link to the scenario and read the brief.
- Work in the systems and documents. Tasks tell students which policy to apply, which form to complete and which system record to create or update. Forms print to PDF; systems export CSV.
- Collect evidence. The scenario page ticks off tasks and prints an evidence summary listing every record the student created or changed, their notes and the units mapped. Combine it with your own observation checklist and questions.
- Reset between cohorts. Each browser starts from the same seed data. A reset on the About this simulation page clears everything a student did on that device.
Scenarios mapped to current units
Codes and titles were taken from training.gov.au on 10 September 2026 (Automotive Retail, Service and Repair Training Package, release 9.0, developed by Mining and Automotive Skills Alliance). Mapping shows which units a scenario gives evidence towards; it is not a substitute for your own assessment mapping.
| Scenario | Level | Units of competency | Qualifications |
|---|---|---|---|
| Carry out a 60,000 kilometre logbook service Service Workshop | Entry | AURTTA127 Carry out basic vehicle servicing operationsAURASA102 Follow safe working practices in an automotive workplaceAURTTK102 Use and maintain tools and equipment in an automotive workplaceAURAEA002 Follow environmental and sustainability best practice in an automotive workplaceAURAFA108 Interpret and apply automotive repair instructions | AUR20520 Certificate II in Automotive Servicing TechnologyAUR30620 Certificate III in Light Vehicle Mechanical Technology |
| Diagnose and repair a soft brake pedal and grinding noise Service Workshop | Intermediate | AURLTB103 Diagnose and repair light vehicle hydraulic braking systemsAURTTA017 Carry out vehicle safety inspectionsAURATA005 Estimate and quote automotive mechanical and electrical repairsAURAFA108 Interpret and apply automotive repair instructions | AUR30620 Certificate III in Light Vehicle Mechanical Technology |
| Depower a hybrid vehicle and test high-voltage battery health Service Workshop | Advanced | AURETH011 Depower and reinitialise hybrid electric vehiclesAURETH102 Inspect and maintain battery electric vehiclesAURASA102 Follow safe working practices in an automotive workplaceAURETR125 Test, charge and replace batteries and jump-start vehicles | AUR32721 Certificate III in Automotive Electric Vehicle TechnologyAUR40626 Certificate IV in Automotive Electrical Technology |
| Investigate and resolve an invoice complaint Service Reception and Customer Care | Intermediate | AURSAA001 Process customer complaints in an automotive workplaceAURACA101 Respond to customer needs and enquiries in an automotive workplaceAURAFA103 Communicate effectively in an automotive workplaceAURSLA001 Comply with legal requirements when selling automotive products and services | AUR30126 Certificate III in Automotive AdministrationAUR20126 Certificate II in Automotive Administration |
| Complete a cycle count and manage back orders Parts and Accessories | Intermediate | AURSCA101 Select and supply automotive parts and productsAURAFA001 Use numbers in an automotive workplaceAURAAA001 Work in an automotive administration roleAURAFA002 Read and respond to automotive workplace information | AUR31026 Certificate III in Automotive SalesAUR21126 Certificate II in Automotive Sales |
| Appraise and price a used vehicle for purchase Vehicle Sales | Advanced | AURSCA010 Appraise and purchase used motor vehicles for saleAURSLA001 Comply with legal requirements when selling automotive products and servicesAURSCA105 Sell automotive products and servicesAURVTA001 Prepare vehicles for customer use | AUR31026 Certificate III in Automotive SalesAUR40116 Certificate IV in Automotive Management |
| Investigate a tyre changer near miss and run a toolbox talk Safety, Quality and Compliance | Advanced | AURASA001 Apply automotive workplace safety fundamentalsAURAQA003 Maintain quality processes in an automotive workplaceAURAMA006 Contribute to planning and implementing business improvement in an automotive workplaceAURAMA003 Conduct information sessions in an automotive workplace | AUR40116 Certificate IV in Automotive ManagementAUR50126 Diploma of Automotive Management |
| Reconcile warranty claims and prepare the fleet invoice pack Administration and Finance | Intermediate | AURAAA001 Work in an automotive administration roleAURAFA002 Read and respond to automotive workplace informationAURAMA102 Communicate business information in an automotive workplaceAURAAA002 Determine retail rates for automotive products and services | AUR30126 Certificate III in Automotive Administration |
All 46 current qualifications in AUR
The business is written to suit the featured qualifications; the rest can be supported by adding scenarios, which CAQA can do on request.
| Code | Title | Level | Status here |
|---|---|---|---|
| AUR10120 | Certificate I in Automotive Vocational Preparation | Certificate I | Adaptable |
| AUR20126 | Certificate II in Automotive Administration | Certificate II | Featured here |
| AUR20220 | Certificate II in Automotive Air Conditioning Technology | Certificate II | Adaptable |
| AUR20320 | Certificate II in Bicycle Mechanical Technology | Certificate II | Adaptable |
| AUR20520 | Certificate II in Automotive Servicing Technology | Certificate II | Featured here |
| AUR20720 | Certificate II in Automotive Vocational Preparation | Certificate II | Adaptable |
| AUR20820 | Certificate II in Outdoor Power Equipment Technology | Certificate II | Adaptable |
| AUR20920 | Certificate II in Automotive Body Repair Technology | Certificate II | Adaptable |
| AUR21020 | Certificate II in Motor Sport Technology | Certificate II | Adaptable |
| AUR21126 | Certificate II in Automotive Sales | Certificate II | Featured here |
| AUR21220 | Certificate II in Automotive Underbody Technology | Certificate II | Adaptable |
| AUR21520 | Certificate II in Automotive Cylinder Head Reconditioning | Certificate II | Adaptable |
| AUR21820 | Certificate II in Automotive Steering and Suspension System Technology | Certificate II | Adaptable |
| AUR21926 | Certificate II in Automotive Tyre Servicing Technology | Certificate II | Adaptable |
| AUR22021 | Certificate II in Automotive Accessory Fitting | Certificate II | Adaptable |
| AUR30126 | Certificate III in Automotive Administration | Certificate III | Featured here |
| AUR30220 | Certificate III in Bicycle Workshop Operations | Certificate III | Adaptable |
| AUR30320 | Certificate III in Automotive Electrical Technology | Certificate III | Featured here |
| AUR30420 | Certificate III in Agricultural Mechanical Technology | Certificate III | Adaptable |
| AUR30520 | Certificate III in Marine Mechanical Technology | Certificate III | Adaptable |
| AUR30620 | Certificate III in Light Vehicle Mechanical Technology | Certificate III | Featured here |
| AUR30720 | Certificate III in Outdoor Power Equipment Technology | Certificate III | Adaptable |
| AUR30820 | Certificate III in Motorcycle Mechanical Technology | Certificate III | Adaptable |
| AUR30920 | Certificate III in Motor Sport Technology | Certificate III | Adaptable |
| AUR31026 | Certificate III in Automotive Sales | Certificate III | Featured here |
| AUR31120 | Certificate III in Heavy Commercial Vehicle Mechanical Technology | Certificate III | Adaptable |
| AUR31220 | Certificate III in Mobile Plant Technology | Certificate III | Adaptable |
| AUR31326 | Certificate III in Automotive Engine Reconditioning | Certificate III | Adaptable |
| AUR31420 | Certificate III in Automotive Diesel Fuel Technology | Certificate III | Adaptable |
| AUR31520 | Certificate III in Automotive Diesel Engine Technology | Certificate III | Adaptable |
| AUR31820 | Certificate III in Heavy Commercial Trailer Technology | Certificate III | Adaptable |
| AUR32126 | Certificate III in Automotive Body Repair Technology | Certificate III | Adaptable |
| AUR32220 | Certificate III in Automotive Glazing Technology | Certificate III | Adaptable |
| AUR32320 | Certificate III in Automotive and Marine Trimming Technology | Certificate III | Adaptable |
| AUR32420 | Certificate III in Automotive Refinishing Technology | Certificate III | Adaptable |
| AUR32526 | Certificate III in Automotive Underbody Technology | Certificate III | Adaptable |
| AUR32721 | Certificate III in Automotive Electric Vehicle Technology | Certificate III | Featured here |
| AUR40116 | Certificate IV in Automotive Management | Certificate IV | Featured here |
| AUR40226 | Certificate IV in Automotive Mechanical Diagnosis | Certificate IV | Featured here |
| AUR40320 | Certificate IV in Motor Sport Technology | Certificate IV | Adaptable |
| AUR40520 | Certificate IV in Vehicle Loss Assessing | Certificate IV | Adaptable |
| AUR40626 | Certificate IV in Automotive Electrical Technology | Certificate IV | Featured here |
| AUR40720 | Certificate IV in Automotive Body Repair Technology | Certificate IV | Adaptable |
| AUR40820 | Certificate IV in Automotive Mechanical Overhauling | Certificate IV | Adaptable |
| AUR50126 | Diploma of Automotive Management | Diploma | Featured here |
| AUR50216 | Diploma of Automotive Technology | Diploma | Adaptable |
Delivery and LMS compatibility
Hosted web application
Runs in any modern browser on desktop, tablet or phone. No installation, no plug-ins, no student accounts. Each package has its own address, for example bsb.caqa.com.
LMS ready
Link to the whole site, a scenario or a single document from Moodle, Canvas, aXcelerate, Cloud Assess, Blackboard or any LMS that can open a web link. A SCORM wrapper that launches the site and records completion can be supplied on request.
Privacy by design
Student entries stay in the student's browser (local storage). Nothing is sent to CAQA or to any server, so no personal information is collected and no accounts are needed. Students print or export their evidence for submission.
Accessibility and motion
Keyboard navigable, screen-reader labels on controls, reduced-motion support and a visible Motion toggle on every page.
Licensing and usage
RTO licence
Licensed to the RTO under the CAQA Resources licence agreement for use with its enrolled students and staff across all its campuses and delivery modes. Contact CAQA for pricing and reseller terms.
Intellectual property
All content, fictional entities, documents and software remain the intellectual property of CAQA. The RTO may print and adapt documents for its own delivery within the licence.
Branding and customisation
Branding
A private copy with the RTO's own business name, colours and logo can be produced on its own address.
Content
Extra documents, scenarios, systems and staff roles can be added, and existing ones adjusted to match the RTO's assessment tools, industry partners or state requirements.
Integration
Deep links per scenario and per document, optional SCORM launch package, and evidence summaries in a format that suits the RTO's assessment records.
Questions trainers ask
How do trainers use the Torque site with a class?
Assign a scenario to each student, point them to the inbox message that introduces it, and have them work through the tasks using the document library and the record systems. The scenario page lists the documents, systems and units so you can map it to your assessment tool.
How do students sign in?
Students use the simulated login on the site with the class code your RTO was issued. Each student gets a separate workspace so their records do not overwrite another student's work.
Where are the records students create kept?
Records created in the Repair Orders, Incident and Hazard Register, Parts and Stock, Vehicle Stock Register and Customer Feedback systems are stored in the student's workspace in the browser and can be exported as a file for submission with the assessment.
Can we reset the systems back to the starting data?
Yes. Each system has a reset control that restores the eight seed records. Resetting affects only the current student's workspace and does not change other students' records.
Can we customise the business for our own context?
The content file for the site is structured so an RTO can adjust department names, documents, seed records and scenarios. Contact CAQA if you need a tailored version, for example a heavy vehicle or motorcycle workshop variant.
Are the qualification and unit codes current?
Codes and titles are copied from training.gov.au at the time of publication and are checked at each update. Always confirm the current release of a unit against training.gov.au before you finalise an assessment tool.
Talk to CAQA
Pricing, reseller terms, matched assessment kits and private branded copies: info@caqa.com.au or 1800 266 160. Browse the full catalogue at caqaresources.com.au.